Term of use

If you have any questions about the Terms of Use, please contact:

Cascades Privacy Officer
privacy@cascades.com

or:

Cascades Privacy Officer
1061 rue Parent
St Bruno, QC
Canada
J3V 6R7

If you have any questions about the Website itself or Cascades generally please contact us, or use this form to contact us if you have questions about your Cascades PRO Account or related activities.

In addition to the more specific rules found elsewhere in these Terms of Use, by visiting and / or using the Website, you agree to:

(i)    Not use the Website in any manner that in any way violates these Terms of Use or any other applicable policy posted on the Website by Cascades;
 

(ii)    Not use the Website in any manner that violates any intellectual property rights of Cascades or any third party;
 

(iii)    Not use the Website in any manner to propagate spam, including but not limited to unsolicited advertising or bulk electronic mail or messages, including to link to a spam or phishing website;
 

(iv)    Not use the Website in any manner to propagate software viruses, Trojan horses, worms, or any other malicious or non-malicious computer code, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equipment in any form whether belonging to Cascades or a third party, or to damage or obtain unauthorized access to any system, data, or other information (whether personal information or not) of Cascades, other Website users, or any other third party;
 

(v)    Not (1) take any action that imposes or may impose (as determined by Cascades in its sole discretion) an unreasonable or disproportionately large load on Cascades’ (or its third party providers’) infrastructures; (2) interfere or attempt to interfere with the proper functioning of the Website or any activities conducted through the Website; (3) bypass any measures Cascades may use to prevent or restrict access to the Website or any element thereof; (4) use manual or automated software, devices, or other processes to “crawl” or “spider” any page of the Website; or (5) harvest or scrape any content from the Website;
 

(vi)    Not take any action or use any process that removes, modifies, disables, blocks, obscures or otherwise impairs any advertising or other promotions in connection with the Website;
 

(vii)    Not use the Website to in any way collect information (whether personal or not) of any third party or in violation of Cascades’ Privacy Policy;
 

(viii)    Not interfere with any third party’s use or enjoyment of the Website;
 

(ix)    Not do anything or encourage conduct that would constitute a criminal offense or give rise to civil liability, or is any way unlawful, illegal, fraudulent or harmful to any third party;

(x)    Not attempt to do any of the foregoing prohibitions; and
 

(xi)    Use the Website in good faith, and in compliance with all applicable local, provincial, state, national, and international laws.
 

a. Accounts and Passwords

In order to use certain aspects and functions of Cascades PRO, you are required to create a Cascades PRO Account. Accounts are free, and available to anyone who provides the requisite information (as described below), subject to the restrictions as outlined elsewhere in these Terms of Use.

As part of your Account registration, you will be asked to choose a password. It is your responsibility to create a password of sufficient strength that cannot easily be discovered by third parties. You are responsible for maintaining the confidentiality of your password, and are responsible for all activities that occur under your Account whether by you or any third party. You agree to immediately notify us of any unauthorized use of your Account or any other breach of security regarding your Account.

If you are a Logged-in User, it is strongly suggested that you log out of your Account at the end of every session, or not leave a logged-in Account unattended for any period of time. Cascades and its Representatives will not be held liable for any losses or damages, direct or indirect, pecuniary or non-pecuniary, resulting from your failure to log out at the end of the session, an unattended logged-in session, or a third party using the Website with your Account Information and accessing your Account through any means, and disclaims any responsibility in this regard.

Cascades reserves the right to terminate your Account, at its sole discretion, at any time and for any reason, including but not limited to whether you have violated the letter or spirit of the Terms of Use, as further described below in these Terms of Use.
 

b. Age Requirements

You must be eighteen (18) years of age or the age of majority in your province, state, territory or country, to sign up for a Cascades PRO Account, and by signing up for an Account you represent and warrant that that is the case.
 

c. Account Information

The information required to create a Cascades PRO Account is the following: your first and last name, your email address, your phone number, province/state and country, and the name of your company and various other information about your company. This information you submit as part of the sign-up process may be referred to in these Terms of Use or the Privacy Policy as “Cascades PRO Account Information”. Cascades reserves the right to determine at its sole discretion who may have an Account.

By submitting Cascades PRO Account Information, you represent and warrant that the information is true and accurate to the best of your knowledge. In the event you submit false information, Cascades reserves the right to terminate your Account, at its sole discretion.

a. My Tools Functions

When you are a Logged-in User, Cascades provides you with certain tools that enable you to help sell Cascades products, including downloadable PDF product sheets and other documents, as well as the ability to create customized quotes for your customers for Cascades products (collectively, the “My Tools Functions”). Cascades grants you a limited, non-exclusive, worldwide, royalty-free license to use the My Tools Functions and documents for your own business purposes.

Without limiting the generality of the Disclaimer of Warranties found further in these Terms of Use, Cascades and / or its Representatives shall in no way be held responsible for any losses or damages, direct or indirect, pecuniary or otherwise, resulting from your use of the My Tools Functions, or any activity relating thereto, including but not limited to your sales of Cascades products. Cascades expressly disclaims all warranties of any kind relating to the My Tools Functions, whether express or implied, including but not limited to that the My Tools Functions will meet your business requirements including but not limited to your sales of Cascades products; and any implied warranties of merchantability and fitness for a particular purpose.
 

b. Submitting Customer Information

In order to create a quote through the My Tools Functions you will be required to enter the following information about your customer or potential customer: first and last names, email, company name, mailing address, and (optionally) their phone number (the “Customer Information”). You represent and warrant that you have the legal authority to use the Customer Information in this way and for Cascades to use this Customer Information in accordance with Cascades’ Privacy Policy.

a. Intellectual Property Rights

You acknowledge that: (a) the Website contains proprietary and confidential information that is protected by applicable intellectual property and other laws, and (b) Cascades, its Representatives and/or third parties (via license) own all right, title and interest in and to the Website and content that may be presented or accessed through the Website, including without limitation all Intellectual Property Rights therein and thereto.  All rights not specifically granted under these Terms of Use are reserved to Cascades and its licensors. “Intellectual Property Rights” means any and all rights existing from time to time under patent law, copyright law, trade secret law, trademark law, unfair competition law, and any and all other proprietary rights, and any and all applications, renewals, extensions and restorations thereof, now or hereafter in force and effect worldwide, whether registered or not.

You agree that you will not, and will not allow any third party, to (i) copy, sell, license, distribute, transfer, modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from, the Website, or content that may be presented or accessed through the Website for any purpose, unless otherwise permitted by these Terms of Use or the functionalities of the Website; (ii) take any action to circumvent or defeat the security deployed or enforced by any functionality contained in the Website; or (iii) remove, obscure, or alter Cascades’ or any third party’s copyright notices, trademarks, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the Website.

The content, arrangement and layout of the Website, including but not limited to the trademarks, photos, logos, videos, audio, images, text (in the form of plain text, HTML, or PDFs) and Computer Code are proprietary to Cascades, either owned or under license, and may not be copied, imitated, reproduced, displayed, distributed, transmitted, decompiled or otherwise used without the express permission of Cascades, or as permitted by the functionality of the Website or these Terms of Use. Any unauthorized use of the content, arrangement or layout of the Website, Computer Code, images, logos, videos, audio or trademarks found on or in the Website or any portion of or derivative works thereof may violate civil or criminal laws, including but not limited to intellectual property laws, and Cascades may take action accordingly.

The above paragraph further applies to third party property used as part of the Website, including but not limited to third party Computer Code.  For the purposes of the present section, “Computer Code” includes but is not limited to source code in any programming language, object code, frameworks, CSS, PHP, JavaScript or similar files, templates, modules, or any similar files, and related documentation.

Cascades, Cascades PRO and various other Cascades brands marked with an ® on the Website are registered trademarks of Cascades. Cascades hereby grants you a limited, non-exclusive, worldwide, royalty-free license to use these trademarks only as envisaged by the My Tools Functions.
 

b. Submitted Information

If you choose to communicate to Cascades (via any means) suggestions for improvements to the Website or Cascades’ business generally (collectively, “Feedback”), Cascades shall own all right, title, and interest in and to the Feedback and will be entitled to use the Feedback without restriction. You hereby irrevocably assign all right, title and interest in and to the Feedback to Cascades and waive in favor of Cascades, its successors and assigns all your moral rights in the Feedback, and agree to provide Cascades such assistance as Cascades may require to document, perfect, and maintain Cascades’ rights to the Feedback. You acknowledge and agree that, by providing any Feedback to Cascades, you are not entitled to any compensation or reimbursement of any kind from Cascades under any circumstances.

From time to time the Website (or any portion thereof), may be unavailable for brief periods of time for maintenance and / or modifications to the Website.  While we will endeavour to make this unavailability as brief as possible, Cascades and its Representatives shall not be held liable for any losses or damages, direct or indirect, pecuniary or non-pecuniary, resulting from the interruption of the normal functioning of the Website, and disclaim any responsibility thereto.

You agree that Cascades, in its sole discretion, with or without cause, has the right (but not the obligation) to block your IP address, withdraw your Account credentials or otherwise suspend or terminate your access to the Website (or any portion thereof), immediately and without notice, for any reason, including, without limitation, if Cascades believes that you have acted inconsistently with the letter or spirit of the Terms of Use or the Privacy Policy, or have violated any other posted policy.

Cascades may also, in its sole discretion and at any time, discontinue providing the Website, or any portion thereof, with or without notice.  You agree that Cascades shall not be liable to you or any third party for any losses or damages, pecuniary or non-pecuniary, resulting from termination of your access to the Website, or from Cascades’ termination of the Website or any part thereof.

Termination of the Website or your access to the Website shall terminate the present Terms of Use as between you and Cascades.  All provisions of these Terms of Use which by their nature should survive termination of these Terms of Use shall survive termination, including without limitation intellectual property provisions, disclaimers, indemnity and limitations of liability.

From time to time Cascades may provide links to other websites or online services. Links from the Website may take you to websites or services that are not covered by these Terms of Use and not owned by Cascades.  When you access third-party resources on the Internet in this manner, you do so at your own risk.  Cascades provides those links as a convenience to you and Cascades takes no responsibility for your use of those other websites or services or protection of your privacy (including collection of your personal information) on those other websites or services.  We encourage you to check the terms of use and / or privacy policy of any website or service you visit.  Cascades does not make any claim or warranty whatsoever about the content of those websites or services to which we link, or any products or services available through those websites (whether for free or for purchase) or the third parties operating those websites or services.

In no way will Cascades or its Representatives be held responsible for any damages, direct or indirect, pecuniary or non-pecuniary: (1) for your use of websites or other services that may be linked to from the Website or the information thereon; (2) for any virus, Trojan horse, worm or other similar destructive file received as a result of your use of those websites or services; (3) caused by or in connection with, use of or reliance on any content, or products or service (whether free or for purchase) available on or through any linked-to website or service; or (4) for the actions of the operators of any such website or service.

To the extent permitted by law, you expressly understand and agree that your use of the Website, the information or material thereon (whether provided by Cascades or third parties) or any activity arising from your use of the Website or the information thereon (including but not limited to your use of the My Tools Functions for sales of Cascades products) or the materials downloaded therefrom is at your sole risk.  The Website, any materials downloaded therefrom, or any third party materials, are provided on an "as is" and "as available" basis, and you will be solely responsible for any damage to your computer or device or loss of data that results from the download or access of any material obtained through the use of the Website or any other functionalities of the Website, or losses or damages (pecuniary or otherwise) resulting from (i) your use of the Website, the information thereon, any materials downloaded therefrom, or (ii) any activity arising from the use of the Website or the information thereon (including but not limited to your use of the My Tools Functions for sales of Cascades products) or any materials downloaded therefrom.

The information or resources provided on the Website, written or produced by Cascades staff, freelance writers or other subcontractors are known to be as accurate as possible at the time of writing or production, and every effort has been made to ensure that the information on the Website is as accurate and up-to-date as possible.  However, certain information may change, and errors or omissions may occur, and Cascades and / or its Representatives shall not be responsible for any loss or damage, pecuniary or otherwise, resulting from changes or errors in information, or any omission, on the Website.

Cascades expressly disclaims all warranties of any kind, whether express or implied, including but not limited to: warranties of title and non-infringement; warranties that the Website, the information thereon or any materials downloaded therefrom, and any third-party materials will be uninterrupted, error-free, accurate, reliable and free from virus and other harmful components; and the implied warranties of merchantability and fitness for a particular purpose.  Cascades and its Representatives do not warrant that: (i) the Website will be secure or available at any particular time or location; (ii) any defects or errors or omissions will be corrected; (iii) any content or software available at or through the Website is free of viruses or other harmful components; (iv) functionalities of the Website will work equally in desktop and mobile environments; or (v) the results of using the Website, or any activity arising therefrom (including but not limited to your use of the My Tools Functions for sales of Cascades products), or any content downloaded therefrom will meet your requirements.

To the extent permitted by law, Cascades shall not be liable and assumes no responsibility for any loss or damages whether pecuniary or otherwise arising from or relating to the information available through the Website or downloaded therefrom, the use of the Website, activities arising from your use of the Website (including but not limited to your use of the My Tools Functions for sales of Cascades products), or any third-party materials on the Website or available through the Website.

To the maximum extent permitted by law, in no event will Cascades or its Representatives: (i) be liable for any indirect, incidental, extraordinary, consequential, special, punitive or exemplary damages (including, without limitation, loss of revenue or profits, lost or damaged data, loss of use, business interruption or any other pecuniary loss), arising out of or relating to the Website or your use, misuse or inability to use the Website, even if Cascades has been advised of the possibility of such damages.  This limitation of liability will apply regardless of the form of action, whether in contract, warranty, tort, negligence, strict liability or under any other legal theory.

Notwithstanding any other term of the Terms of Use or any act or failure to act by Cascades or its Representatives, you agree to indemnify, defend and hold harmless Cascades and its Representatives, or its affiliates, subsidiaries, divisions and their Representatives, from and against any damages, liabilities, costs and expenses (including attorneys’ fees), claims or demands, arising out of (i) your use of or connection to the Website or the information thereon or information or materials downloaded therefrom; (ii) your participation in any activities arising from the Website (including but not limited to your use of the My Tools Functions for sales of Cascades products), the information thereon or information or materials downloaded therefrom; (iii) your violation of, or failure to perform your obligations under the Terms of Use or the Privacy Policy; or (iv) your violation of any rights of a third party.

These Terms of Use, and your use of the Website shall be governed by and construed in accordance with the laws of the Province of Quebec, Canada and the Federal laws of Canada applicable therein in force at the time without regard to conflict of law provisions.

You agree that any legal action or proceeding between you and Cascades shall be brought exclusively in the courts located in the Judicial District of Montreal, Canada. Notwithstanding the foregoing, Cascades shall have the right to bring action against you in courts of competent jurisdiction in the jurisdiction in which you reside or are located: (i) to seek injunctive relief against

(i)    The Terms of Use, in conjunction with the Privacy Policy, constitute the entire agreement between you and Cascades with respect to your use of the Website, superseding any prior agreements between you and Cascades, its predecessors, affiliates, subsidiaries or divisions.

(ii)    Cascades shall not be liable for any failure to perform its obligations under the present Terms of Use where such failure results from any cause beyond Cascades’ reasonable control, including, but not limited to, mechanical, electronic or communications failure or degradation, or any force majeure event.
    
(iii)    If any provision of the Terms of Use or Privacy Policy is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms of Use or Privacy Policy, as the case may be, shall remain in full force and effect.

(iv)    The failure of Cascades to exercise or enforce any right or provision of these Terms of Use does not constitute a waiver of such right or provision, which will still be available to Cascades.

(v)    The section titles in the Terms of Use and Privacy Policy are for convenience only and have no legal or contractual effect.

(vi)    The parties acknowledge having expressly required that these Terms of Use and the Privacy Policy are to be drawn up in the English language. Les parties aux présentes reconnaissent avoir expressément exigé que les présentes Conditions d’utilisation et la Politique de confidentialité soient rédigées en anglais.